![]() ![]() We reserve the right to cancel any tour or make changes in any itinerary as we deem necessary. Lenzner Tour & Travel acts only as an agent in arranging transportation, accommodations, or any optional sightseeing tours, cruises, etc., and as such are not responsible for any damages, loss, delay, injury, or accident due to weather, or any act of default of any company or person engaged in providing service included in our tours. ![]() We always avoid canceling a tour if at all possible, as we understand the inconvenience to you - our valued customer. We also reserve the right to change tour prices and itineraries if so dictated by circumstances beyond our control. Lenzner Tour & Travel reserves the right to cancel any tour that has not reached a minimum number of reservations. We reserve the right to refuse boarding under such circumstances that these policies are not followed. The consumption of alcohol is not permitted on board the motorcoach for any Lenzner Tour. Feel free to request a smoking or non-smoking hotel room when making your reservations. Ample comfort stops are made for smoking and restroom convenience. To ensure passenger comfort, we have a "NO SMOKING" policy on all of our tours, which also includes e-cigarettes. Our tour cancellation policy is outlined above. We strongly recommend that you purchase insurance, especially for Lenzner's longer tours. The premium of insurance is non-refundable. Trip Cancellation Insurance is available through Stonebridge Casualty Insurance Company and MUST be purchased online at the time of booking. The office must be notified of the name of the replacement before the day of the tour departure. * Unless you, the passenger, provide a replacement person(s) for your seat(s). 3 business days to departure: *NO REFUND.14-4 business days prior to departure: A charge of 50% of the total tour cost per person plus any non-refundable charges. ![]() 29-15 days prior to departure: A charge of $10 per person plus any non-refundable charges.30 days prior to departure: Full refund less any non-refundable charges.Written notice of cancellation is always required Your exact pickup time and location will be on your final itinerary along with an approximate return time at your departure point which will arrive in the mail approximately 30 days prior to your departure date. Please Note: Times are subject to change. Walking Code: No excessive walking required. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |